First Crack Audio Lab ("we", "us", "our") operates the LogicGrid software and the website at firstcrackaudiolab.com. This policy explains what data we collect, how we use it, and your rights.
The short version: we collect as little as possible. We don't sell your data. Ever.
Purchase information — when you buy LogicGrid, your transaction is processed by Lemon Squeezy. We receive your email address and purchase details so we can deliver the Software and send update notifications. We do not receive or store your payment card information.
Bug reports — if you submit a bug report through the app, we receive the information you choose to include in that report.
Email correspondence — if you contact us directly, we keep a record of that correspondence.
Website analytics — our website may collect anonymous usage data such as page views and traffic sources. No personally identifiable information is collected through analytics.
LogicGrid does not collect telemetry, usage data, or analytics from within the app. The Software does not phone home or transmit any information about your projects, sessions, or system beyond what is necessary for update checks.
We use your email address to deliver the Software, send update notifications, and respond to support requests. We do not send marketing emails without your explicit consent.
Lemon Squeezy — our payment processor. Their privacy policy governs how they handle your payment and personal data. You can find it at lemonsqueezy.com/privacy.
We do not sell, trade, or rent your personal information to third parties. We do not share your data with advertisers.
We retain your purchase email for as long as necessary to provide support and deliver updates. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or delete any personal data we hold about you. To make a request, contact us at the address below.
Questions about this policy? Reach us at:
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Software after changes constitutes acceptance of the updated policy.